Privacy Policy for Vendtech

Last Updated: September 17, 2025

Vendtech (“we,” “us,” or “our”) operates the website https://www.vendtech.co.za/seats/ (the “Website”). We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including South Africa’s Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR) where applicable, and other relevant regulations. This Privacy Policy explains how we collect, use, store, share, and protect your personal information.

1. Information We Collect

We collect information to provide, improve, and personalize our services, including the sale of driver seats and related products. The types of information we collect include:

Personal Information

  • Contact Details: Name, email address, phone number, or other details you provide when filling out forms (e.g., contact form, quote requests) or communicating with us.
  • Purchase Information: Details related to inquiries or orders, such as product preferences or delivery information, when you use our Website’s contact form or WooCommerce shop.
  • Account Information: If you create an account, we may collect your username, password, or other account-related details.

Non-Personal Information

  • Browsing Data: IP address, browser type, device information, operating system, and pages visited, collected via analytics tools or advertising platforms.
  • Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., pixels) through third-party services like Google Ads and Meta to track user behavior, serve ads, and analyze website performance. For details, see our Cookie Policy (managed via the Complianz plugin).

Automatically Collected Data

  • Usage Data: Information about how you interact with our Website, such as clicks, time spent on pages, and referral sources.
  • Advertising Data: Data collected by Google Ads and Meta, including ad impressions, clicks, and user interests, to deliver targeted advertising.

2. How We Collect Information

We collect information through:

  • Direct Interactions: When you submit forms, request quotes, contact us, or create an account.
  • Automated Technologies: Via cookies, pixels, and analytics tools integrated with Google Ads, Meta, and other services.
  • Third Parties: From advertising platforms (e.g., Google Ads, Meta) or analytics providers that collect data on our behalf.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services, such as processing inquiries or delivering product information.
  • Personalize your experience, including displaying relevant products or content.
  • Serve targeted advertisements through Google Ads and Meta.
  • Analyze website performance and user behavior using analytics tools.
  • Communicate with you, including responding to inquiries or sending promotional updates (with your consent where required).
  • Comply with legal obligations, such as maintaining records under POPIA or GDPR.

4. Legal Basis for Processing

We process personal information based on:

  • Consent: For example, when you agree to receive marketing emails or allow non-essential cookies.
  • Contract: To fulfill inquiries, quotes, or orders you request.
  • Legitimate Interests: For analytics, website improvement, or fraud prevention, provided it does not override your rights.
  • Legal Obligation: To comply with laws like POPIA or GDPR.

5. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party platforms like Google Ads, Meta, and analytics providers that process data on our behalf to support advertising, analytics, or website functionality.
  • Business Partners: If necessary to fulfill your requests (e.g., logistics providers for product inquiries).
  • Legal Authorities: When required by law or to protect our rights, such as under POPIA or other regulations.

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, deliver ads, and analyze traffic. These are managed through our Cookie Policy, generated by the Complianz plugin. You can manage your cookie preferences via the cookie banner on our Website.

7. Data Storage and Security

  • Storage: Your information is stored securely on servers managed by us or our service providers, primarily within South Africa or compliant jurisdictions.
  • Security: We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse.
  • Retention: We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law (e.g., POPIA’s retention guidelines).

8. Your Rights

Depending on your location, you may have rights under POPIA, GDPR, or other laws, including:

  • Access: Request a copy of your personal information.
  • Correction: Request updates to inaccurate data.
  • Deletion: Request removal of your data, subject to legal obligations.
  • Objection: Object to certain processing activities, such as marketing.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Withdraw Consent: Revoke consent for data processing where applicable.

To exercise these rights, contact us at the details below. We will respond within the timeframes required by law (e.g., 30 days under POPIA or GDPR).

9. International Data Transfers

If you are outside South Africa, your data may be transferred to jurisdictions like the EU or US through our service providers (e.g., Google Ads, Meta). We ensure such transfers comply with POPIA and GDPR, using safeguards like standard contractual clauses where required.

10. Third-Party Links

Our Website may contain links to third-party sites (e.g., Google Ads or Meta). We are not responsible for their privacy practices. Please review their policies before sharing information.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated as required by law.

12. Contact Us

For questions, concerns, or to exercise your rights, contact our Information Officer:

Vendtech
Email: info@vendtech.co.za
Address: Plot 67, Rayton, 1001
Phone: 0827846463

If you are in South Africa and have unresolved concerns, you may contact the Information Regulator at inforeg@justice.gov.za.

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